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Frequently Asked Questions
Below are common questions about the Low Income Housing Institute and our role in the housing and homelessness ecosystem. Page under construction!
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Questions & Answers
While LIHI develops and operates tiny house villages, we do not do outreach or referrals and are unable to refer folks directly to a village. LIHI partners with city-connected outreach groups such as REACH and the United Care Team that do the boots-on-the-ground outreach with folks living outside. Below are resources both within and outside LIHI for those seeking shelter or housing:
LIHI Resources
Housing Listings & Vacancies: To explore our affordable housing options and current vacancies, please visit our website. Each listing provides eligibility details and contact information to guide you through the application process.
Eligibility & Property-Specific Questions: If you have questions about a specific property or need assistance with qualifications, please reach out directly to the property manager listed on the website. They can provide tailored information to ensure your questions are fully answered.
Additional Resources for Immediate Support
24/7 Helpline
2-1-1 Assistance: Dial 2-1-1 (or 1-877-211-9274 outside Washington) for 24/7 guidance on local resources, from utility assistance and food to housing, health, childcare, and crisis support. This free, confidential service connects you with trained specialists who can help you find the services that fit your needs.
Resource Guides: The Emerald City and CID Resource Guides also offer valuable listings of support services throughout the area.
Additional Rental Assistance Resources
Here are several organizations that may be able to provide additional support:
United Way of King County
Website | Phone: 206-461-3700 | Email: renthelp@uwkc.org
Offers limited rental assistance for King County residents. Please complete the online intake form to join the waitlist (one application per household).
St. Vincent de Paul
Website | Phone: 206-767-6449
Provides support with rent, utilities, and essential needs. Requests can be made online or by phone M-F, 8am-3pm.
United Churches Emergency Fund
Website | Phone: 206-524-7885 | 4515 16th Ave NE, Seattle, WA 98105
Offers up to $250 in assistance for rent, utilities, or move-in costs for select Seattle zip codes.
Byrd Barr Place
Website | Phone: 206-812-4940 | 722 18th Ave, Seattle, WA 98122
Supports those facing challenges due to credit issues, rent history, or legal issues. Complete the Community Connector intake form for staff assistance.
Salvation Army
Website | Phone: 206-447-9944 | Email: stephanie.paviakis@usw.salvationarmy.org
Provides rent assistance for those with eviction notices. Office hours are M-F, 9am-4:30pm (closed 12-1pm).
United Indians of All Tribes Foundation
Website | Phone: 206-829-2247 | Email: info@unitedindians.org
Supports King County residents at risk of housing loss. Services include rent and utility assistance, as well as case management.
Cancer Lifeline Patient Financial Assistance Fund
Website | Phone: 206-832-1282 | Email: financialassistance@cancerlifeline.org
Offers assistance for low-income cancer patients currently in or within three months of treatment.
King County Veterans Program
Website | Phone: 206-263-8387
Provides temporary shelter and rent assistance for veterans, along with other support services.
Wellspring Family Services
Website | Phone: 206-826-3050\
Offers eviction prevention services for low-income families in Seattle who are facing housing instability.
YMCA/Y Social Impact Center
Website | Phone: 206-751-7130
Provides rental and utility assistance to eligible Seattle residents, covering up to 18 months of rental costs.
Catholic Community Services
Website | Phone: 253-850-2523
Rent support is available for families with children in Seattle and South King County.
Mary’s Place
Website
Rental assistance is available for those who have previously received support through a Mary’s Place program.
Salvation Army
Website
Offers congregate shelters
Union Gospel Mission
Website
Offers congregate shelters
LIHI has developed a code of conduct that participants commit to when living in a Tiny House Village. The code of conduct includes required participation in case management services. Smoking is only permitted in designated areas, and alcohol, illegal drugs, and marijuana are prohibited in all public areas. In addition to working with participants to ensure accountability to the code of conduct, staff follow procedures for wellness checks to maintain health and safety. Participants retain autonomy over their behavior in private spaces. These guidelines set a basis of understanding for the community that lives at each village.
In addition to tiny house villages, we also develop and operate other non congregate shelters such as renovated motels and hotels. These shelter options offer the same safety, privacy, and dignity to tiny house villages and have a code of conduct, supportive services, and 24/7 staffing. Each participant or couple gets their own locking room including a bathroom with a communal kitchen and community spaces on site.
We activate a congregate shelter within some of our shelter buildings as part of the King County Regional Homelessness Authority Severe Weather Activation when temperatures go below 35 degrees during the evenings.
One of our more unique projects is our Oasis Inn Enhanced Shelter in Tacoma that operates shelter units, permanent supportive housing, medical respite beds, and Apple Health (Medicaid) services all on one campus.
You can find our map and list of affordable housing here.
All housing applications for LIHI properties are handled by the staff at the individual properties, and all inquiries should be made to them. You can find contact and location information for each building here. If there is a property you are interested in that doesn’t have a current vacancy listed, please call the onsite office of that property for vacancy information.
Our buildings serve a wide variety of residents. Each property is unique with specified incomes and demographics that we serve. Our properties range from permanent supportive housing for homeless individuals and families with case management and supportive services to HUD project based properties for seniors or families to workforce housing for individuals and families. Many of our properties have units set aside for veterans, seniors, large families, families with children, people with physical and/or mental disabilities, or homeless households.
Overall, our buildings serve households who make 0-60% of the Area Median Income (AMI). AMI is the primary benchmark used by the U.S Department of Housing and Urban Development to set income eligibility for affordable housing programs and is adopted by state, county, and city level programs as well. Different buildings serve different AMI brackets, some only serve 0-30% while others serve 50-60%, and others serve 0-60%. The buildings listed on our website will typically denote what AMI percentage is attached to vacant units, but the best way to confirm is to call the property directly.
Please visit the URS webpage for the most up to date information and to learn more about how you can receive these services!
Have a question you don’t see the answer to? Reach out to volunteer.program@lihi.org and we’ll gladly send you an answer. We might even add it to this FAQ page!
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